All orders are processed within 1 business day from purchase date. We do not ship out on weekends and holidays. Invoices are not included in your packages, but will be sent to you via email. Please let us know if an email confirmation was never sent, and we would happy to resend it!
- We offer FREE shipping on orders over $120.00
DOMESTIC shipping options via USPS:1. USPS First Class Mail: Delivery within 2-4 Business days from shipping confirmation email and includes a USPS tracking number for your order. Cost will be calculated at checkout based on weight and location for delivery. This option is only available for orders that are below 13oz in weight.
2. USPS Priority Mail: Delivery in 2-3 Business days from shipping confirmation email and includes a USPS Tracking number for your order. Average cost will be between $6.00 - $10.00. Shipping charges will be calculated during checkout.
3. USPS Priority Mail Express: Delivery Overnight - 1 Business day from shipping confirmation email, on orders placed same day and before 2pm Eastern Time. Includes a USPS Tracking number for your order. Average cost will be between $20.00 - $30.00. Shipping charges will be calculated during checkout.
For status of your shipment, please refer to your shipping confirmation email and locate your tracking #. You can track your order by visiting www.usps.com and entering your tracking number in the space provided on their main page.
INTERNATIONAL shipping is not available at this time. We apologize for the inconvenience.
Same day shipping:
Same day shipping will be available for all orders received before 2pm Eastern time, that same day. ALL orders will be shipped out via USPS Priority Mail, unless you have chosen the Priority Mail Express (overnight) option.
Lost or Stolen Packages:
Subtle & Chic will not be liable for any lost/stolen packages. Once your order has been shipped by us, USPS will be responsible for the delivery of your shipment.
If you believe you package has been lost/stolen, please contact USPS as soon as possible at 1-800-275-8777 and provide them with your tracking number for better assistance in locating your package. If there is anything we can do on our end to facilitate the process, please feel free to contact us via email at firstname.lastname@example.org.